Frequently Asked Questions
We have all answers you need
WHAT IS CABLE STREAMING?
Cable Streaming (OTT) is over-the-top television, a system that delivers television content over the Internet rather than using traditional cable or satellite formats. With Cable Streaming, you can stream live TV channels, on-demand videos, and other multimedia content using your internet connection.
HOW DOES CABLE STREAMING WORK?
Cable streaming works by transmitting video content over a high-speed internet connection. Instead of receiving broadcast signals through traditional means, OTT sends the media in data packets over your internet, which can be accessed through various devices like smart TVs, computers, smartphones, and dedicated OTT boxes/Apps.
WHAT DEVICES CAN I USE TO WATCH CABLE STREAMING?
You can watch Cable Streaming on a variety of devices, including:
- Smart TVs
- Android TV boxes
- Smartphones (iOS and Android)
- Computers and laptops
- Amazon Fire Stick devices
- OTT set-top boxes
DO I NEED A SATELLITE DISH OR CABLE TO USE CABLE STREAMING?
No, OTT only requires an internet connection to stream content. There is no need for a satellite dish, cable, or antenna. All you need is a compatible device and a reliable internet connection.
WHAT INTERNET SPEED DO I NEED FOR CABLE STREAMING?
The internet speed required depends on the quality of the streams you want to watch:
- SD Quality: 80-100 Mbps
- HD Quality: 150-200 Mbps
- 4K/8K/Ultra HD: 250 Mbps or higher
A stable and fast connection will provide the best experience.
CAN I USE CABLE STREAMING ANYWHERE IN THE WORLD?
Yes, Cable Streaming can be accessed from anywhere in the world as long as you have a stable internet connection.
WHAT HAPPENS IF MYCABLE STREAMING SERVICE BUFFERS OR FREEZES?
Buffering or freezing may occur due to a slow internet connection, high server load, or issues with your device. To minimize buffering, ensure you have a strong, stable internet connection and consider upgrading your service speed if necessary. You can also try restarting your device or Cable Streaming app.
DO YOU OFFER A FREE TRIAL?
Absolutely! We provide a 24-Hour test so you can determine if our IPTV service is the perfect for your needs.
HOW WILL I RECEIVE MY SUBSCRIPTION?
You will receive your login information in your Email as soon as possible after verifying your payment.
HOW LONG DOES IT TAKE TO GET A RESPONSE FROM A SUPPORT TICKET?
If you submit a ticket for technical support or account activation, you can except a response within 1 to 2 hours. We aim to reply within an hour of receiving the ticket. Please be aware during our busy periods, response time may extend up to 3 hours.
CAN I WATCH LOCAL SPORTS AND NEWS IN MY AREA
With our subs you can watch college football games on channels: Sky sport, BT Sport, super sports, Amazon Prime, TELEFOOT, RMC SPORT, BEIN SPORT, NBC, CBS, ABC, BTN, FOX, FS1, ESPN, and other channels…
HOW MANY SIMULTANEOUS CONNECTIONS?
Please pay attention that except MAG devices 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time. other channels. But you can add more devices to a single subscription during checkout. To be able to used on multiple devices. We allow up to (3) devices to be connected per subscription.
CAN I GET REFUND SUBSCRIPTION?
We believe in our products 100%, but we understand that our IPTV can’t work perfectly for everyone all the time, so we are more than happy to provide a refund. Within the first 48 hours of usage.
DO I RENEW MY SUBSCRIPTION AUTOMATICALLY?
We will contact you by email to renew your subscription (2) days before it is about to expire. So that you have time to renew your subscription plan.
PAYMENT METHODS
We accept PayPal, Visa/MasterCard via PayPal Gateway.
HOW LONG DOES IT TAKE FOR ORDERS TO PROCEED ?
We usually process orders manually (because of security purposes). So please be Patient after payment. We will send your order details to your provided email address between 5 minutes to 6 hours. Please contact us if you haven’t received your order after 6 hours and check your inbox/spam/bulk folder first.
HOW TO PAY WITH VISA/MASTERCARD ?
You need to pay with visa/mastercard via PayPal Gateway: – Select PayPal payment method – At the next page select second option as “Create an account” or “Pay with Credit or Debit Card” – Next page enter your card information and billing address and pay.